How we handle your enquiry details
This notice explains what happens to the information you share when you send an enquiry through this site. It covers the quote enquiry form and direct phone/email contact.
What we collect
When you send an enquiry we collect the details you choose to give us: your goal, property type and current setup, a postcode or town (not a full address), any notes you add, and your contact details — name, email address, and phone number if you provide one — plus your preferred contact method.
We do not ask for, and this site does not collect, any payment or card details.
Why we collect it
We use these details for one purpose: to respond to your enquiry and, if it's a good fit, arrange a no-obligation assessment. It is an enquiry, not an instant quote.
We don't use your details for unrelated marketing, and we don't sell them.
Who may process it
To handle your request, your details may be processed by the email and hosting providers we use to run this site and deliver enquiry notifications to our team. They process the information on our behalf so we can reply.
In this MVP, enquiries are sent to our team by email — they are not stored in a customer database on this site.
How long we keep it
We keep your enquiry details only for as long as we reasonably need them to respond and follow up. A specific retention period is still being finalised, so until it is confirmed we keep details no longer than necessary for your enquiry — and you can ask us to delete them sooner (see below).
Accessing, correcting or deleting your details
You can ask us to show you the details you shared, correct anything that's wrong, or delete them. Just contact us using the phone number or email below and we'll action your request.
How to contact us
If you have a question about your enquiry, the details you shared, or a request to access, correct or delete them, call or email us using the details below (also on the contact page) and we'll help.